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Privacy Policy

Last Updated: January 30, 2026

1. Introduction

The Endocrine Health Institute ("we," "our," or "us") operates the website at https://glucocontrol.my (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").

2.1. Information You Voluntarily Provide

We collect Personal Information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, when participating in activities on the Site, or otherwise contacting us. The Personal Information that we collect depends on the context of your interactions with us and the Site, and may include:

2.2. Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This is referred to as "Device Information."

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

4. Disclosure of Your Information

We may share your information with third parties in certain situations.

4.1. Third-Party Service Providers

We may share your Personal Information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2. Marketing Communications

With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

4.3. Legal Obligations

We may disclose your information as required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Tracking Technologies (Cookies)

We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your Personal Information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the Personal Information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Contact Us

Endocrine Health Institute

Email: support@glucocontrol.my

Website: https://glucocontrol.my

9. GDPR/LGPD Compliance (For European and Brazilian Users)

If you are a resident of the European Economic Area (EEA) or Brazil, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

To exercise these rights, please contact us using the details in Section 8.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.